🏢 New Warehouse, Better Service 🏢
Orders Resume Normal Processing This Week | Free Shipping Over $79

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🏢 New Warehouse, Better Service 🏢
Orders Resume Normal Processing This Week | Free Shipping Over $79

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    Warehouse Relocation Update

    Warehouse Relocation Update

    We've moved to a bigger warehouse to serve you better!

    What's Happening

    Between 21 January – 7 February 2026, Japan Scissors USA relocated to a larger warehouse facility. This move allows us to:

    • Receive products directly from Japan with better customs and logistics
    • Express ship orders faster with improved processing capabilities
    • Hold more inventory to reduce stock-outs on popular models
    • Expand our product range to include more brands and sizes

    ✓ Current Status

    Our team has successfully transitioned to the new warehouse. We're processing all pending orders this week and expect normal business operations to resume by end of this week (7th February).

    How This Affects Your Order

    Orders placed 21 Jan – 7 Feb:

    • Being processed from our new warehouse location
    • May experience 2-4 additional business days processing time
    • Will be dispatched with tracking this week
    • All existing orders are accounted for and in our system

    Orders placed after 7 Feb:

    • Will be processed at normal speed (1-2 business days)
    • Benefit from our improved warehouse systems

    Need Help?

    Our customer care team is available to assist:

    Email: support@jpscissors.com

    Response time: 2-3 business days (faster replies at this address)

    Thank You

    We appreciate your patience and support during this transition. This move represents our commitment to providing better service, faster shipping, and an improved experience for all our customers across the United States.

    Our new warehouse means better scissors service for you.

    ``` --- # 🇨🇦 CANADA WEBSITE (japanscissorshop.com) ## EMAIL AUTO-REPLY **Subject:** We've Received Your Email - Japan Scissors Team Responding Soon **Body:** Thank you for contacting Japan Scissors! **For faster replies, please email us at support@japanscissorshop.com** - our support team monitors this inbox more frequently. We're currently processing orders from our new warehouse location following our relocation (21 Jan – 7 Feb). Our team is working through a backlog of orders and inquiries, and **we're aiming to have everything caught up by the end of this week (7th February)**. **What to expect:** - Email responses within 2-3 business days - Orders currently being processed and shipped from our new facility - All pending orders will be dispatched this week **Need urgent help?** If your matter relates to: - Changing an existing order - Urgent delivery requirements - Other time-sensitive issues Please reply with **"PRIORITY"** in the subject line and we'll prioritize your request. Thank you for your patience as we complete this transition. Our new warehouse allows us to serve you better with faster processing and expanded inventory. **Best regards,** **Customer Care Team** **Japan Scissors** **support@japanscissorshop.com** --- ## WEBSITE UPDATES - CANADA **Announcement Bar:** ``` 🏢 New Warehouse, Better Service | Orders Resume Normal Processing This Week | Free Shipping Canada-Wide 🏢 ``` **Cart Page Notes:** ``` **Important Update:** We've moved to a larger warehouse! Orders placed 21 Jan – 7 Feb are being processed this week from our new location. Thank you for your patience during this transition. **More Information:** Interest-Free Payment Plans (More) Free Shipping Anywhere (More) Easy 30-day Return Policy (More) The Terms & Conditions of Sale (More)